Employee SMS Messaging Policy

The EggRoll Factory · Houston, Texas

Operational Messaging System

The EggRoll Factory uses an internal operations platform called mERP to support production scheduling, logistics coordination, and workforce communications.

The system allows operational notifications to be sent to employees when required for scheduling updates, production alerts, and logistics coordination.


1. Program Description

The EggRoll Factory uses its internal operations platform, mERP, to send SMS notifications to employees for operational purposes. These messages may include scheduling alerts, production updates, logistics notifications, and other internal operational communications.

2. Who Receives Messages

These messages are intended for employees and authorized internal operational recipients only. SMS notifications are not sent to customers, vendors, or the general public for marketing purposes.

3. Opt-In / Consent

Employees provide their mobile phone numbers during onboarding or through internal company communication processes and consent to receive operational SMS notifications related to employment and company operations.

4. Message Frequency

Message frequency varies based on operational needs. Employees may receive messages related to scheduling changes, production alerts, logistics updates, and other operational communications as needed.

5. Message and Data Rates

Message and data rates may apply. The EggRoll Factory is not responsible for any charges incurred by the recipient's mobile carrier for receiving SMS messages.

6. Opt-Out

Recipients may opt out at any time by replying STOP to any message received. Upon opting out, the recipient will receive a confirmation message and will no longer receive SMS notifications through the mERP platform.

7. Help

Recipients may reply HELP for assistance or contact info@theeggrollfactory.com for support regarding SMS communications.

8. Data Usage

Phone numbers collected for SMS communications are used only for internal operational messaging and are not sold or shared for unrelated third-party marketing. For more information about how we handle personal data, please see our Privacy Policy.


Contact

The EggRoll Factory
Houston, Texas · United States
Email: info@theeggrollfactory.com

Last updated: March 2026

SMS notifications are sent to employees only for internal operational purposes via mERP. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
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